In 2017/18 we have been working with the Point of Care Foundation (POCF) to understand the best methods and tools which can be used to embed staff and patient co-design of services across a single specialty network.
The POCF is an independent charity with a mission to humanise healthcare by making radical improvements in the way we care and are cared for. The POCF delivers this mission by providing evidence and resources to support health and care staff in caring for patients. It works to improve patients’ experience of care and increase support for the staff who work with them. It delivers support to NHS and other organisations in the UK and abroad, to implement patient-centred approaches to improving the quality of health and care, focusing particularly on patients’ experience of care.